FOR PATIENTS
Understanding Your Genetic Health
Clear, personalized telehealth genetic counseling, wherever you are.
Genetic information can sometimes be confusing or difficult to navigate, especially when you're making decisions for yourself or your family. Whether you were referred by your doctor, received an unexpected genetic test result, are planning a pregnancy, or want to better understand your family history, you don't have to figure it out alone.
GeneticCare360™ connects you with independent licensed genetic counselors who take the time to listen, answer questions clearly, and help you feel informed and supported throughout the process. Genetic counselors in the GeneticCare360™ network are licensed in the states where licensure is required.
What Is Genetic Counseling?
Genetic counseling is a healthcare service that helps individuals and families better understand and navigate genetic information.
Genetic counselors are healthcare professionals with specialized training in medical genetics and counseling.
Genetic counseling can help explain:
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Questions you may have about genetics or family history
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How inherited conditions may affect you or your family
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What genetic testing can—and cannot—tell you
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Available options and next steps
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What your genetic test results may mean
⚠️ Important: Genetic counseling is not a diagnosis. It is a conversation designed to help you better understand genetic information and make informed decisions.
When Should You Consider Genetic Counseling?
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Have a personal or family history of cancer, heart disease, or another suspected inherited condition
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Are pregnant or planning a pregnancy
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Have a child with a developmental, neurological, or rare condition
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Are considering genetic testing and want more information
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Received a genetic test result and want help understanding it
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Were told you carry a gene variant
Learn more about specialty areas on the Services page.
How It Works
Pricing
SELF-PAY GENETIC COUNSELING RATES
Clear, straightforward pricing
Service | Self-Pay Fees |
|---|---|
Initial Genetic Counseling Appointment (60 minutes) | $250 |
Follow-Up Genetic Counseling Appointment (30 minutes) | $150 |
A $50 deposit is required when scheduling your appointment and will be applied toward your appointment fee.
GeneticCare360™ accepts major credit cards, debit cards, and HSA/FSA cards through our secure patient portal.
We do not bill insurance directly for genetic counseling services. A superbill is available through your secure patient portal for self-submission to your insurance plan, if applicable.
Laboratory testing, when recommended, is billed separately by the laboratory, with fees varying by test type and payment option. In states requiring a physician order for genetic testing, a $25 administrative coordination fee applies and will be communicated in advance.
Session extensions are available only when mutually agreed upon by the genetic counselor and patient during the session, at an additional charge of $100 per 30-minute increment.
ADDITIONAL INFORMATION
Cancellation Policy: Appointments canceled or rescheduled at least 48 hours in advance receive a full refund of the deposit. Cancellations made with less than 48 hours' notice, or missed appointments, result in forfeiture of the deposit.
Refund Policy: Completed counseling appointments are not eligible for refunds because the professional service has been fully delivered.
Frequently Asked Questions
Ready to Get Started?
Understanding your genetic health starts with a conversation.
Whether you’re seeking answers, planning for the future, or trying to better understand genetic information, we’re here to help make the process easier to navigate.