1. Telehealth Genetic Counseling
Genetic counseling services are provided independently by board-certified, licensed genetic counselors.
Services may include:
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Pre-test and post-test genetic counseling
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Family history review and pedigree documentation
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Education on genetic testing options and results
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Telehealth appointments nationwide
Specialties:
2. Genetic Test Coordination
Administrative support to help patients and providers navigate the genetic testing process.
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Testing workflow coordination
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Laboratory communication and documentation facilitation
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Order intake and tracking
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Follow-up scheduling
3. Pharmacogenomics Program Support
Administrative and operational services supporting the implementation and growth of pharmacogenomics programs.
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Program planning and implementation
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Documentation and workflow support
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Genetic counseling coordination for pharmacogenomic testing
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Education for providers, patients, and healthcare teams
4. Clinical Trials & Research Collaboration
Operational and educational services supporting clinical trials, observational studies, and precision medicine research.
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Participant education and access to genetic counseling
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Genetic testing coordination and eligibility documentation
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Communication support for genetic information
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Participant engagement and research operations support
5. Genetic Test Utilization & Billing Support
Administrative and operational services supporting genetic testing utilization, coding, reimbursement, and workflow optimization.
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Prior authorization and utilization workflow support
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Coding and documentation support (CPT, HCPCS, PLA, and Z-Codes)
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Payer and coverage policy analysis
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Process improvement
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Team education and training (UM, billing, lab)
6. Laboratory Workflow Support
Services designed to complement laboratory operations and patient-facing genetics programs.
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Intake and order management workflows
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Provider, client, and patient communication resources
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Laboratory operations support
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Integration of telehealth genetic counseling into laboratory programs
QUESTIONS?
Contact Us
We’re happy to discuss how GeneticCare360™ may support your program. Reach out to start a conversation.
partnerships@geneticcare360.com │ 855-275-3601 │ geneticcare360.com